77kb's Privacy Policy

1 Introduction & Scope

77kb ("we", "our", or "platform") is an online gaming platform operated for players in Bangladesh. We believe that protecting every user's personal information is our fundamental responsibility. This privacy policy applies to all users of the 77kb website and related services.

This policy explains what types of information we collect, why we collect it, how we use it, and in what circumstances we may share it with third parties. By using this platform, you are considered to have accepted the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services and contact our support team.

This privacy policy should be read together with 77kb's Terms & Conditions and Responsible Gaming policy.

2 Information We Collect

77kb collects only the information that is necessary. Information is collected according to the categories listed below:

2.1 Identity Information

• Full name and date of birth
• National ID number (for identity verification)
• Email address
• Mobile number
• Residential address

2.2 Financial Information

• bKash, Nagad, or Rocket mobile banking number
• Bank account details (for bank transfers)
• Transaction history and amounts
• Deposit and withdrawal records

2.3 Gaming Activity Information

• Betting history and preferred games
• Win and loss records
• Activity time on the platform
• Bonus and promotion claim history

2.4 Technical Information

• IP address and device identifier
• Browser type and version
• Operating system information
• Login and logout time records
• Referral URL (where you came from)

3 How We Collect Information

We collect your information in several ways:

3.1 Information Provided Directly

We store information you voluntarily provide during account registration, identity verification, deposit and withdrawal requests, and when contacting our support team.

3.2 Automatic Collection

When you use the 77kb platform, certain technical information is collected automatically through cookies, web beacons, and similar technologies. This includes your navigation patterns and session-related data.

3.3 Information Received from Third Parties

For identity verification and fraud prevention, we may collect information from approved verification service providers. Such third parties always operate under applicable law.

4 Purpose of Using Information

We use the information we collect for the following purposes:

4.1 Service Delivery & Operations

• Account creation and management
• Transaction processing — deposits and withdrawals
• Delivery of gaming services and record keeping
• Bonus and promotion management

4.2 Security & Compliance

• Identity verification and age confirmation (21+ years)
• Prevention of fraud, money laundering, and other illegal activity
• Account protection and prevention of unauthorized access
• Implementation of responsible gaming policy

4.3 Service Improvement

• Analysis and improvement of user experience
• Monitoring platform performance and resolving issues
• Assistance in developing new services and features

4.4 Communication

• Sending important account-related notifications
• Sending transaction confirmation messages
• Responding to support requests
• Sending promotional information where applicable (based on your consent)

5 Data Storage & Security

77kb places the highest importance on the security of your information. We apply industry-standard security measures:

5.1 Encryption & Technical Protection

All sensitive information is transmitted via SSL encryption. Data stored in our databases is also kept in encrypted form. Passwords are never stored directly — only encrypted hashes are stored.

5.2 Access Control

Your information can only be accessed by authorized staff, and only when needed to fulfill professional responsibilities. All staff work under strict confidentiality agreements.

5.3 Data Retention Period

We retain your information for as long as your account is active and, after account closure, for as long as necessary to meet legal and regulatory requirements. Financial records are kept for the period specified under applicable regulations.

5.4 Response to Security Breaches

If a security breach occurs that puts your information at risk, we will notify you and the relevant authorities as quickly as possible.

6 Sharing Information with Third Parties

77kb does not sell your personal information. However, information may be shared with third parties in the following limited circumstances:

6.1 Service Partners

Payment processors (bKash, Nagad, Rocket, and bank transfers), identity verification providers, and technology service providers are contracted partners. They receive only the minimum necessary information and operate under strict confidentiality obligations.

6.2 Legal Obligations

In the case of a court order, government directive, or other legal requirement, we may be obliged to provide information to the relevant authorities.

6.3 Fraud Prevention

In connection with an active fraud investigation, information may be shared with law enforcement agencies. In such cases, we provide only the minimum information required.

6.4 Business Transfer

If there is a change in ownership or management of 77kb, user information may form part of the transferred assets. In such a case, we will notify you in advance and this privacy policy will continue to apply.

7 Cookies & Tracking

The 77kb platform uses cookies and similar technologies. These are small text files stored in your browser.

7.1 Essential Cookies

These cookies are essential for the basic functionality of the platform. They are used to maintain login sessions, perform security checks, and save language preferences. These cookies cannot be disabled, as the site will not function properly without them.

7.2 Functional Cookies

These cookies are used to remember your preferences and settings, which improves your experience. You can disable them, but doing so may limit certain features.

7.3 Analytical Cookies

We use analytics cookies to understand site usage patterns and to improve service quality. The information collected is aggregated and anonymized.

7.4 Cookie Controls

You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies will prevent you from logging in or using certain services on the site.

8 Your Rights

You have the following rights regarding your personal information:

8.1 Right to Access Information

You can ask us at any time what information we hold about you. To do so, send a request to [email protected].

8.2 Right to Correct Information

If there is any inaccuracy or incompleteness in your information, you may request a correction. Once accurate information is provided, we will update it as quickly as possible.

8.3 Right to Delete Information

In certain circumstances, you may request that your information be deleted. However, some information may need to be retained for a specific period due to legal obligations or ongoing disputes.

8.4 Right to Opt Out of Marketing Communications

If you do not want to receive promotional emails or messages, you can unsubscribe at any time by writing to [email protected] or by using the unsubscribe link in any message. Necessary transaction-related communications will still be sent.

8.5 Right to Object to Data Processing

You may object to our processing of your information where it is based on our legitimate interests. We will review your request and stop the processing if no legal basis exists.

9 Protection of Minors

77kb strictly does not provide services to anyone under the age of 21. We verify age at the time of account registration and do not collect information from minors.

If we find evidence that an account belongs to a person under the age of 21, we will immediately close that account and delete the collected information. If a parent or legal guardian believes their minor child is using our platform, please contact us at [email protected].

10 Policy Changes

77kb may update this privacy policy from time to time. If there are significant changes, we will notify you by email or through a clear notice on the platform.

If you continue to use the platform after the updated policy takes effect, you will be considered to have accepted the new policy. To view a previous version, please send a request to [email protected].

The latest version of this policy will always be available on this page. Please note the "Last Updated" date at the top of the page.

11 Contact

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us. Our support team is able to assist in both Bengali and English.

• Email: [email protected]
• Live Chat: Available 24/7 through the platform

We will do our best to respond to your request as quickly as possible. Your privacy is very important to us and we are always committed to protecting your information.